Gas & Water

Clarksville Gas and Water




Phone

931-645-7400 or Toll Free 888-800-4020

emergency after hours

931-645-0116

REPORT A GAS LEAK

931-645-7422

If you smell a very strong natural gas odor, call 911.

Payment Options

  • One-time payment without login.One-Time Payment Opens in new window
  • Access My AccountAccess My Account Opens in new window
    • Pay or view bill
    • Manage account
    • Save paper, sign up for e-billing
  • Forgot User Name or Password?
  • First time user?Create Account Opens in new window

WATER OUTAGES

View current or scheduled water outages.

CUSTOMER SERVICE CENTERS REOPENED! 

june 1, 2020

Gas & Water customer service centers located at 2215 Madison St. and 2015 Ft. Campbell Blvd. have reopened to the public for full services including the drive-through windows and internal lobbies!
Please follow social distancing protocol while visiting our service centers.
Your patience and cooperation is very much appreciated!

THANK YOU!


Gas & Water urges reopening businesses to flush water lines

Lines unused during shutdowns should be flushed for 30 minutes

Clarksville Gas & Water urges businesses to follow federal Centers for Disease Control guidelines on flushing water lines as they reopen from the shutdown ordered to contain COVID-19.
Many business buildings have been idled during the required closing and water lines potentially have been unused. It is strongly recommended to properly flush theses water lines to ensure water quality and safety.
View the CDC guidance at https://www.cdc.gov/coronavirus/2019-ncov/php/building-water-system.html.
Full details enclosed in News Release.
For inquiries or assistance call Gas & Water at (931) 645-7400 on weekdays, 8 a.m. to 4:30 p.m., or email gasandwater@cityofclarksville.com.


NO WIPES, NO PAPER TOWELS, NO TRASH IN TOILETS!

PLEASE DO NOT FLUSH wipes, paper towels, diapers, feminine products or anything other than human waste or toilet paper in toilets!

Products labeled as “flushable” or “disposable” are commonly made of fibers that do not break down in the treatment process and often build up in pipes causing messy and costly backups or overflows in your home and our wastewater collection system.

Learn more at https://www.cityofclarksville.com/314/Prevent-Backups.

Thank you for your understanding and cooperation!

ABOUT GAS & WATER

Gas and Water is proud to safely and efficiently deliver natural gas, water and wastewater services to the citizens we serve by a courteous and professional team of knowledgeable employees. Natural gas service is also provided to Robertson and Cheatham counties in Tennessee, Christian and Todd counties in Kentucky and to the Fort Campbell, Kentucky military installation.

GAS LEAKS

Report a gas leak by calling 931-645-7422. If you smell a very strong natural gas odor, call 911!

DEPARTMENT DETAILS

WATER

  • Customers: 68,263
  • Water Produced and Treated in Financial Year 2019: 6.23 billion gallons

SEWER

  • Customers: 59,864
  • Wastewater Treated in Financial Year 2019: 4.85 billion gallons

GAS

  • Customers: 27,238
  • Purchased and resold in Financial Year 2019: 4.2 billion cubic feet
  1. Gas & Water


    Physical Address
    2215 Madison Street
    Clarksville, TN 37043


    Directions

    Phone: 931-645-7400 or Toll Free 888-800-4020

    Hours
    Monday through Friday
    8 a.m. to 4:30 p.m.

    EMERGENCY After Hours
    Monday through Friday
    4:30 p.m. to 8 a.m.
    Saturday, Sunday and Holidays 

    emergency after hours phone
    931-645-0116

    REPORT A GAS LEAK 
    931-645-7422

    IF YOU SMELL A VERY STRONG NATURAL GAS ODOR, CALL 911! 

    Mark Riggins
    General Manager
    931-645-7400 or Toll Free 888-800-4020


     

     



  1. Clarksville’s annual water quality report released

    Drinking water is safe, clean and reliable Read on...
  2. Gas & Water to reinstate regular billing procedures

    Penalty and late payment charges to return in mid-July Read on...
  3. Gas & Water reopens customer service centers

    Social distancing restrictions in place for employees and customers Read on...
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