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1. How did this concept/capital project get started?
2. What is the Accessibility Enhancements Capital Project?
3. What types of accessibility does this initiative/capital project address?
4. Can I see the projects that are planned?
5. Can I add projects for consideration to this capital project?

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1. When do I need a building permit?
2. What can I do about my neighbor's "junky" residence?
3. How do I determine what my property is zoned?
4. Can I park on the grass?
5. How do I get my property rezoned?
6. Where do I obtain an electrical permit?
7. Where can I obtain a book that contains all building codes for City of Clarksville?
8. How Long Is a Permit Valid?
9. Is it okay to remove the handrails from the steps?
10. Can a fence be on the property line?
11. Can I obtain my own permit?
12. What is the number for Tennessee One-Call?
13. How do I know if I'm dealing with a reputable contractor?

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1. How long does it take to receive a check for an easement?
2. How do I get added to the bid list?
3. What is the process for becoming a vendor?
4. How do I locate a water/sewer line?
5. If a utility is not in an area how can it be made available to a property and who do I contact?
6. If a utility is in an area but not connected to the property how can it be made available and who do I contact?
7. If a utility is in the process of being installed in a neighborhood, how do I find out who is the Project Manager?
8. What are the fees for connection to utilities?
9. I am looking to purchase property outside the city limits, who will provide my utilities?

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1. Can a fence be on the property line?
2. Can I park on the grass?
3. How do I get my property rezoned?
4. What is the number for Tennessee One-Call?
5. How do I determine what my property is zoned?
6. What is the number for Tennessee One-Call?

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1. When do I need a building permit?
2. Where do I obtain an electrical permit?
3. What is the number for Tennessee One-Call?
4. How do I know if I'm dealing with a reputable contractor?
5. Where can I obtain a book that contains all building codes for City of Clarksville?
6. How do I get my property rezoned?
7. What are the required inspections for new construction?
8. How Long Is a Permit Valid?
9. Is it okay to remove the handrails from the steps?

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1. How does the hotline work?
2. What information should I include?
3. What happens after I state my concern?
4. Will I hear back from the City regarding my concern?
5. Am I required to provide my contact information?
6. Will my identity be kept confidential if I identify myself?
7. What if I am retaliated against for stating my concern?
8. What types of concerns should be reported?
9. Return to the Fraud and Audit Web Page

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1. What is backflow?
2. What is thermal expansion?
3. What can be done about thermal expansion?
4. What is cross-connection?
5. How can backflow be prevented?
6. What is a backflow prevention device (backflow preventer)?

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1. I smell gas. What should I do?
2. Who do I call if I have questions regarding gas if I live on Fort Campbell?
3. How do I connect to natural gas?

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1. Why does my water look discolored after hydrant flushing?
2. Is the Water Department the only ones who flush fire hydrants and lines?
3. When does flushing normally occur?
4. How does hydrant flushing affect me?

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1. What do I do if I smell sewer odors in my home?
2. I am interested in buying a house. How do I find out if that house is on City sewer?
3. Why am I being billed for sewer when I am on septic?
4. How can I find out if sewer is available to a subdivision?

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1. Do I have to be at home for the sewer testing?
2. Is the smoke harmful?
3. What is the purpose of smoke testing?
4. What should I do if smoke gets into the home or business?
5. I will not be at home during the smoke testing and I have pets; what should I do?
6. If smoke enters a home or business, how long does it take to dissipate?
7. Can smoke block sewer lines?
8. What happens if defective sewer lines/plumbing or lack of traps are found?

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1. My water is cloudy, what do I do?
2. In the event of a water leak, who do I contact?

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1. What do I do if I have low water pressure at one faucet?
2. What should I do if I have low water pressure on hot water only?
3. There is low water pressure throughout the house, what should I do?
4. Where does my responsibility begin and the Clarksville Gas and Water department’s end?
5. How much does a pressure reducing valve (PRV) cost?
6. Who can assess my water pressure, plumbing and possibly install or adjust the pressure reducing valve (PRV)?
7. What if I already have a pressure reducing valve (PRV)?

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1. Am I automatically enrolled the dental plan?
2. Can my dependents be covered on my plan?
3. What is the dental providers name & contact information?
4. What qualifies me for dental insurance eligibility?
5. How much is dental insurance?
6. What are the benefits of our dental plan?
7. Can I enroll or make changes in coverage at anytime?
8. What should I do if my dental insurance deduction from my paycheck is incorrect or not being deducted at all?
9. When does my coverage end if I cancel?

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1. Am I automatically enrolled in the health plan?
2. What qualifies me for health insurance eligibility?
3. What is the health providers name & contact information?
4. How much is health insurance?
5. Can my dependents be covered on my plan?
6. Can I make changes in coverage at any time?
7. What are the benefits of our health plan?
8. What should I do if my health insurance deduction from my paycheck is incorrect or not being deducted at all?
9. When does my coverage end if I cancel?

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1. Am I automatically enrolled in the pharmacy plan?
2. What qualifies me for the pharmacy plan?
3. What is name & contact information of my pharmacy plan?
4. How much are prescription medications under the pharmacy plan?
5. Can my dependents be covered on my plan?
6. Can I enroll or make changes in coverage at any time?
7. What should I do if my pharmacy deduction from my paycheck is incorrect or not being deducted at all?
8. When does my coverage end if I cancel?

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1. Am I automatically enrolled in life insurance?
2. What qualifies me for life insurance eligibility?
3. What is the life insurance providers name & contact information?
4. How much is life insurance?
5. Can my dependents be covered on my plan?
6. Can I make changes in coverage at any time?
7. What should I do if my life insurance deduction from my paycheck is incorrect or not being deducted at all?
8. When does my coverage end if I cancel?

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1. What is included with a venue rental?
2. What do I need to do to reserve a date with your venue?
3. When is my final payment due?
4. What is the time frame of my rental?
5. Do you do in-house catering or alcohol sales?
6. Is outside food allowed in your venues?
7. Who are your approved caterers?
8. How can my business become a part of the approved catering list?
9. How do I gain access to the venue on the day of my rental?
10. When will I receive my deposit refund?
11. I am hosting a public event at the Wilma Rudolph Event Center and would like to have alcohol sales as a part of my event. What should I do?

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1. Can a citation be paid with a credit card?
2. Can a citation be paid by check?
3. Are payment options available to pay fines and court costs?
4. Is a court appearance required for a citation that is paid in advance of the assigned court date?
5. Can a citation be contested?
6. If a defendant is unable to pay their fine or court costs by the court date, can an extension be granted?
7. Can a date be reset if there is a conflict in your schedule?
8. Can a judgment be appealed?
9. Can I speak with the judge about my case before my court date?
10. How long does a court session last?
11. What is the maximum amount assessable for fines and court costs?
12. What happens if a court date is missed?
13. What agency should be contacted for information concerning driver’s license suspensions and reinstatements?
14. Can attending “Traffic Safety School” prevent points from being applied to my driver’s license and prevent the violation from being reported on my driving record?

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1. How much does it cost to purchase a tree?
2. Where will my tree be planted?
3. What kind of tree will be planted?
4. When will my tree be planted?
5. Will my tree be marked with a sign or plaque?

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1. How to be a tipster?
2. How can I give a tip?
3. What Is Crime Stoppers?
4. How does Crime Stoppers work?
5. Who administers the Crime Stoppers Program?
6. How is the Crime Stoppers Program funded?
7. How did Crime Stoppers begin?

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1. I am confused, scared, etc. who do I call for support?
2. Why was an arrest made?
3. What is a COR?
4. How do I obtain an Order of Protection?
5. May I drop the charges?
6. What if I don’t come to court on the trial date?

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1. I feel that I was treated unfairly during my encounter with a police officer, who can I speak to about this?
2. I don't agree with the citation that was issued to me by the officer, who can I speak to regarding the citation?
3. Do I need a lawyer for my traffic violation?
4. My car was impounded, can the police search it?
5. What do I do if I get pulled over by the police?
6. How do I submit a report to the TN Department of Safety on an accident which has happened on private property?
7. If I am a passenger in a motor vehicle do I have to give the officer my drivers license?
8. Does Clarksville Police Department have "quotas"?
9. Can I (Citizen) tow an abandoned vehicle?
10. If I’m involved in a crash, what needs to be available for the Officer?
11. How does the hands free law apply to me?
12. Does my rank from the military service carry over to the Police Department?
13. Does my prior military service interfere with my chances of getting hired?
14. Can I turn in my application prior to turning 21 years of age?
15. Can I start the department’s hiring process before the end of my military service?
16. Does your Department offer tuition assistance or reimbursement?
17. I am currently serving in the National Guard Reserves. Will this interfere with any employment opportunities?
18. Is there a study guide for the new applicant written test?
19. I have/had security clearance while I was in the military. Will that have any effect on my background investigation as far as needing to have one completed or speeding up the process?
20. If I am hired do I have to pay for the police academy?
21. Do I get to go home at the end of each day while I am at the Academy?
22. I currently do not live in Clarksville, Montgomery County. Will I need to move to Clarksville if I get hired?

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1. What is the current property tax rate?
2. When are tax bills mailed out?
3. What time of year does the tax bill become due?
4. Who gets a tax bill from the City?
5. What happens if I miss the tax payment deadline?
6. What time period does my annual taxes cover?
7. Where can my tax bill be paid in person?
8. Does my mortgage company get a copy of my tax bill mailed to them?
9. What if both my mortgage company and I accidentally pay my property taxes?
10. What happens if my mortgage company pays my taxes second? Do I get my money back?
11. Can I pay my property taxes online?
12. Where else can I pay my property taxes?
13. Can I pay over the telephone?
14. Where can I sign up for the Tax Freeze program (not the same as the Tax Relief Program)?
15. How do I apply for the Tax Relief Program?
16. I’ve been approved for Tax Relief, now what?
17. What if you haven’t answered my question?